Inbound Sales Representative- Richfield, MN

Employees in Enterprise Customer Care (ECC) are experts at making peoples day.

When customers feel welcome, understood, appreciated and helped, that is a good day at Best Buy. Team members in ECC are constantly delivering the industrys best and most responsive customer service & sales experience. When you join our team, you will have the unique opportunity to speak with hundreds of customers each week, learn everything there is to know about our amazing company and share your insights to improve our business. If that sounds like your kind of fun, you will fit right in.

Role Summary:
Our Best Buy Sales Representatives deliver an excellent customer experience through their shopping journey. They use their relationship, listening, search, and multi-tasking skills to enable an exceptional customer experience through complete sales and support solutions. They have the ability to let their personality and excitement for the brand shine to the customer in a positive manner.

As an Inbound Sales Representative, you will:
* Be a member of a fun, high-performing team that takes pride in providing inspiring, genuine and helpful service to our customers
* Use your own technology expertise and customer service genius to work directly with customers over the phone and/or chat
* Provide impartial, knowledgeable advice in recommending products and service solutions to ensure customers end-to-end needs are met
* Continuously build product and process knowledge using internal training courses and our knowledge management tool
* Use your critical thinking and creative problem-solving skills to create strong and lasting customer relationships with Best Buy Co., Inc.
* Effect change and influence best practices to create a better experience for both customers and employees

In this position, you will have the opportunity to positively influence our customers shopping experience and will be measured on the quality of those interactions and customer feedback. Productivity and sales metrics will also be an important component of your expectations.

Basic Qualifications:
* Proficiency in Microsoft Office software and knowledge management programs
* Exceptional verbal and written communication skills
* Detail oriented and demonstrated ability to multi-task
* At least 1 year of previous Retail, Sales, and/or Customer Service experience
* Ability to work a flexible schedule including evenings, weekends, and holidays
* High School Diploma or equivalent

Preferred Qualifications:
* 6 or more months of Retail, Sales, and/or Customer Service experience within consumer electronics industry
* 1+ years of experience in a contact center

Reklamy

Inbound Customer Service

Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to
our team of Home Agents on 1st, 2nd and 3rd Shift during the week.

Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-
established company.

-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into
our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd
shift.

-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with
customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.
– Pay is $10 to $30 per hour.

To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service
job bank registry to become a member.

Please reference agent id code MJOLVALERIELOWE on your resume submission.

Office: 1*405*418*6160

Inbound Customer Care Rep

Inbound Customer Care Rep

We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer’s
product questions, promote customer retention, and do exchanges or process returns. You’ll be multi-tasking in cloud-
based applications on your computer to access customer and client information resulting in resolution of customer
issues. You’ll be interacting with customers through a combination of e-mail, phone and chat. Your commitment to
providing the best customer service will be important when representing this brand. In this role, you can work from
home anywhere in the United States. This opportunity allows you to invoice for your services starting at $10 per hour.

To Become A CSR Agent:

Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a
member to contact this client.

Please reference agent id code MJOLPEGGY3250 on your registration submission.

Office: 1*405*418*6160

Inbound Customer Service

Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to
our team of Home Agents on 1st, 2nd and 3rd Shift during the week.

Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-
established company.

-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into
our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd
shift.

-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with
customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.
– Pay is $10 to $30 per hour.

To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service
job bank registry to become a member.

Please reference agent id code MJOLVALERIELOWE on your resume submission.

Office: 1*405*418*6160

Inbound Customer Service

Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to
our team of Home Agents on 1st, 2nd and 3rd Shift during the week.

Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-
established company.

-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into
our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd
shift.

-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with
customers.
-Courteous with a strong customer service orientation.
-Dependable with attention to detail.
-Strong communication skills.
-Must be able to adapt to changes quickly and think conceptually.
-Solid problem-solving skills.
-Have a distraction free, ergonomically-sound work environment.
-Meet all equipment/internet connectivity requirements.
-Previous call center or customer service experience is preferred but not necessary.
– Pay is $10 to $30 per hour.

To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service
job bank registry to become a member.

Please reference agent id code MJOLVALERIELOWE on your resume submission.

Office: 1*405*418*6160

Inbound Travel Consultant

Inbound Travel Consultant

„Assisting Inbound Business Customers with their Corporate Travel Bookings.

Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the
Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers
in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international
companies operating in various industries. We are a people company, our passion and dedication to the growth and
success of our people can be seen in each one of our actions and initiatives.

Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to
ask probing questions, ability to communicate with sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience

Soft Skills:

Travel savvy: Passion for travel
Experience with travel reservations
Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing
the sale and potentially up-selling the customer.
Anticipate customer needs – displays a number of skills as applicable e.g., empathy, proactive recommendations,
urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller

Technical Skills:

Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through
multiple web applications and windows at one time on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment

Qualifications: Experience, Education, and Certification:

High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground
transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience

To Apply To Become A CSR Agent:

Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get
connected with this client and to become a member.

Please reference agent id code MJOLPEGGY3250 on your registration submission.

Office: 1*405*418*6160

Inbound Customer Service

Inbound Customer Service

Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from
home and being your own boss, the Agents On Demand program might be the right fit for you. We look for skilled,
educated, and motivated people to assist customers with sales, service and technical support transactions. Agents work
directly with customers over the phone, through online chat sessions, and email.

Requirements:
an up-to-date computer
a high speed internet connection
a land line telephone
a willingness to work hard
a desire to be successful

Hiring for temporary or project work, We look for home-based independent contractors to do data entry and call-center
work online for pay ranging from $7.20 to $30 an hour. Call center jobs online can include order processing,
reservations, enrollments, customer service, sales, market research, technical support, etc. Hires agents bilingual in
32 different languages.

To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job
Bank Registry to become a member to get connected with this client. Please email us your resume after you register
with your qualifications and work history.

Please reference agent id code MJOLcarlash522017 on your registration submission.

Please feel free to consult with us if you have further job related questions about our company at 1*405*418*6160.

Inbound Travel Agent (NEW)

„Assisting Inbound Business Customers with their Corporate Travel Bookings.

Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.

Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience

Soft Skills:

Travel savvy: Passion for travel
Experience with travel reservations
Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer.
Anticipate customer needs – displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller

Technical Skills:

Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment

Qualifications: Experience, Education, and Certification:

High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience

To Apply To Become A CSR Agent:

Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member.

Please reference agent id code MJOLJACQUELINEHUNT on your registration submission.

Office: 1*405*418*6160

Inbound Travel Agent (NEW)

„Assisting Inbound Business Customers with their Corporate Travel Bookings.

Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.

Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience

Soft Skills:

Travel savvy: Passion for travel
Experience with travel reservations
Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer.
Anticipate customer needs – displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller

Technical Skills:

Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment

Qualifications: Experience, Education, and Certification:

High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience

To Apply To Become A CSR Agent:

Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member.

Please reference agent id code MJOLJACQUELINEHUNT on your registration submission.

Office: 1*405*418*6160

Inbound Travel Consultant

„Assisting Inbound Business Customers with their Corporate Travel Bookings.

Must be professional and have previous international travel booking experience.
We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized
workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on
behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people
can be seen in each one of our actions and initiatives.

Duties/Responsibilities:
Language/Communication
Excellent written and oral communications
Position will require inbound, outbound (callbacks), and email communications.
Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with
sense of urgency
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written)
Accent neutral verbal/written communication skills as verified by approved formal test
Strong listening skills: active listening; able to appreciate the context of the business traveler’s experience
Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer
Minimum 1-year experience demonstrated use of these communications skills in prior experience

Soft Skills:

Travel savvy: Passion for travel
Experience with travel reservations
Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer.
Anticipate customer needs – displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc.
Polished delivery: ability to communicate in a structured and effective manner
Excellent time management: ability to multi-task to solve issue for customer, while managing time
Quick learner: ability to ramp up quickly and act on feedback constructively
De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Passion for service, one call resolution and tailoring the solution for the caller

Technical Skills:

Fast accurate typing skills
Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows)
Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time
on a
single screen)
General database searching skills
High speed data entry speed and accuracy
Ability to multitask in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
International faring skills (or an aptitude to learn)
Typing 35 wpm as verified by a formal test
ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc.
Proficiency in a multi-system environment

Qualifications: Experience, Education, and Certification:

High school degree or equivalent (required)
College degree preferred
1-2 years of experience with a corporate travel agency
2-3 years of experience with an airline reservations system
1-2 years of experience with international offerings
Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service
Knowledge of international exchange rate calculation and taxes
Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation,
Strong aptitude/understanding for exchanges
Travel agency experience highly desired
Experienced in telemarketing/sales
1-3 years GDS experience

To Apply To Become A CSR Agent:

Please visit http://www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a
member.

Please reference agent id code MJOLbrittany on your registration submission.

Office: 1*405*418*6160