Team Leader, DI

What does a Team Leader do?

The Team Leader ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in developing our Sales Consultants by providing the product knowledge and coaching they need to be fully trained, valued and empowered to WOW their customers.

You will support the direction of the Assistant Store Manager – Sales/Specialty Sales Manager in driving execution of sales strategies to elevate department sales performance and create sustaining positive customer and employee experiences.

As the Team Leader you will:
* Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
* Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
* Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
* Provide input to Sales Manager on employee performance and development needs.

What are the Professional Requirements of a Team Leader?

Basic Qualifications
* Previous experience in sales, customer service or related field
* Ability to successfully coach and mentor others
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications
* Previous experience with coaching and recognition
* 6 months experience in sales environment

Reklamy

Front End Leader

What does a Best Buy Front End Leader do?

The Front End Leader enables Best Buy to deliver our customer promise of personalized service to ensure customers are provided the right solution to meet their needs. You will be a key player in driving effective front of store processes that provide a world class experience for our customers including: store pick-up, checkout and customer services (return / exchange / trade-in, recycle processing).

You will support the direction of the Assistant Store Manager Operations in delivering efficient and effective processing, company goal attainment, shrink plan integrity, safety and profitability within the store.
As the Front End Leader you will:
* Provides on-going coaching, training and motivation to team members and other store personnel as needed to achieve financial goals, department and store shrink plans and front of store goals along with high standards of customer service.
* Ensure all Standard Operating Procedures for transactions and interactions at the front of the store are followed including: visual merchandise standards, checkout, pickup, returns / exchanges / trade-ins, and recycling.
* Handles necessary authorizations and customer/employee resolutions at the front of store and on the phone.
* Provide input to Assistant Store Manager – Operations on employee performance and development needs.

What are the Professional Requirements of a Front End Leader?
Basic Qualifications:
* High School Diploma or equivalent
* 1 Years Sales or Customer Service experience
* 1 Years Operations/Front-End experience

Preferred Qualifications:
* 1 Years Leadership experience
* 6 months Retail experience
* Previous operations experience (including checkout, store pick up, return/exchange/trade-in)
* Previous asset protection experience (including driving adherence to shrink plan)
* Previous leadership / supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)

Geek Squad AutoTech/ME Leader

What does a Geek Squad Autotech Lead Car Installer with Advanced MECP Certification do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

The Lead Car Installer is responsible for the operations of the Autotech Bay under the direction of the Deputy of Counter Intelligence (DCI) within the store guidelines and procedures. They contribute to the delivery of an ideal customer experience by assisting the DCI in the recruiting, training, scheduling and retention of car installers. They are brand ambassadors for both the Geek Squad and Best Buy brands, ensuring customers end-to-end needs are met and that no customer is ever left unserved or underserved. They must also hold and maintain an advanced level of MECP certification prior to their hire date.

80% of your time you will:
* Install mobile electronic components according to store guidelines and procedures.
* Ensure all agents and car installers have the knowledge and skills they need through continuous learning and self development.
* Engage customers using selling skills to build solutions based on their needs and best business results.

20% of your time you will:
* Perform other duties as assigned.
* Engage with sales team, explaining services and technology to help them achieve business group goals.
* Perform administrative functions for the Autotech Bay including managing client communication.

What are the Professional Requirements of a Geek Squad Autotech Lead Car Installer with Advanced MECP Certification?
Basic Requirements:
* High school diploma or equivalent
* Achieve and maintain Best Buy Certification
* Achieve and maintain MECP Advanced Certification
* Valid drivers license
* 1 year job related experience (including 6 months professional experience)

Preferred Requirements:
* Retail experience
* 1+ years supervisory or leadership experience

Geek Squad AutoTech/ME Leader

What does a Geek Squad Autotech Lead Car Installer with Basic MECP Certification do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

The Lead Car Installer is responsible for the operations of the Autotech Bay under the direction of the Deputy of Counter Intelligence (DCI) within the store guidelines and procedures. They contribute to the delivery of an ideal customer experience by assisting the DCI in the recruiting, training, scheduling and retention of car installers. They are brand ambassadors for both the Geek Squad and Best Buy brands, ensuring customers end-to-end needs are met and that no customer is ever left unserved or underserved. They must also hold and maintain a basic level of MECP certification prior to working in an Autotech bay.

80% of your time you will:
* Install mobile electronic components according to store guidelines and procedures.
* Ensure all agents and car installers have the knowledge and skills they need through continuous learning and self development.
* Engage customers using selling skills to build solutions based on their needs and best business results.

20% of your time you will:
* Perform other duties as assigned.
* Engage with sales team, explaining services and technology to help them achieve business group goals.
* Perform administrative functions for the Autotech Bay including managing client communication.

What are the Professional Requirements of a Geek Squad Autotech Lead Car Installer with Basic MECP Certification?
Basic Requirements:
* High school diploma or equivalent
* Achieve and maintain MECP Basic Certification
* Valid drivers license
* 1 year job related experience (including 6 months professional experience)

Preferred Requirements:
* Retail experience
* 1 year supervisory or leadership experience
* Soldering experience
* Prior experience with installing mobile electronics

Team Leader, Home Theater, Appliances, Gaming, and Entertainment

What does a Team Leader do?
The Team Leader ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in developing our Sales Consultants by providing the product knowledge and coaching they need to be fully trained, valued and empowered to WOW their customers.

You will support the direction of the Assistant Store Manager – Sales/Specialty Sales Manager in driving execution of sales strategies to elevate department sales performance and create sustaining positive customer and employee experiences.

As the Team Leader you will:
* Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
* Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
* Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
* Provide input to Sales Manager on employee performance and development needs.

What are the Professional Requirements of a Team Leader?
Basic Qualifications
* High school diploma or equivalent
* 1 year sales or customer service experience or related field
* Prior experience with coaching and providing feedback to others

Preferred Qualifications
* 1 year leadership/ supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)
* 6 months experience selling complete solutions in a retail environment
* Experience providing sales training and mentorship to other team members

Geek Squad AutoTech/ME Leader

What does a Geek Squad Autotech Lead Car Installer with Basic MECP Certification do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

The Lead Car Installer is responsible for the operations of the Autotech Bay under the direction of the Deputy of Counter Intelligence (DCI) within the store guidelines and procedures. They contribute to the delivery of an ideal customer experience by assisting the DCI in the recruiting, training, scheduling and retention of car installers. They are brand ambassadors for both the Geek Squad and Best Buy brands, ensuring customers end-to-end needs are met and that no customer is ever left unserved or underserved. They must also hold and maintain a basic level of MECP certification prior to working in an Autotech bay.

80% of your time you will:
* Install mobile electronic components according to store guidelines and procedures.
* Ensure all agents and car installers have the knowledge and skills they need through continuous learning and self development.
* Engage customers using selling skills to build solutions based on their needs and best business results.

20% of your time you will:
* Perform other duties as assigned.
* Engage with sales team, explaining services and technology to help them achieve business group goals.
* Perform administrative functions for the Autotech Bay including managing client communication.

What are the Professional Requirements of a Geek Squad Autotech Lead Car Installer with Basic MECP Certification?
Basic Requirements:
* High school diploma or equivalent
* Achieve and maintain MECP Basic Certification
* Valid drivers license
* 1 year job related experience (including 6 months professional experience)

Preferred Requirements:
* Retail experience
* 1 year supervisory or leadership experience
* Soldering experience
* Prior experience with installing mobile electronics

Customer Service Leader

Job purpose

The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate is someone who creates a positive store culture by treating employees fairly and respectfully. The CSL must be self-motivated, dependable, and able to work effectively in a fast-paced environment, all while maintaining 100% total customer focus and operational excellence.

Duties and responsibilities
* Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
* Ensure the proper execution of assigned food service programs and procedures
* Support and follow all safety and security initiatives
* Adhere to the execution of established Royal Farms rules, policies, procedures, and systems
* Ensure the proper execution of all Royal Farms marketing programs
* Operate the point of sale (POS) and maintain proper cash controls
* Provide leadership to their retail team members that ensures a pleasant Customer service experience
* Adhere to company policy for checking in external and internal vendors
* Maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and „just-in-time” replenishment
* Complete all side work as required (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
* Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.)
* Complete other tasks as assigned

The ideal candidate for the Customer Service Leader position must be at least 18 years old and will:
* Have consistently demonstrated strong leadership skills
* Understand that their success depends on their team’s success, aspiring to make the people around them better than they currently are
* Possess strong written, verbal, and interpersonal communication skills
* Possess strong supervisory and organizational skills
* Have at least 1 year food service/retail management experience.
* Have earned a high school diploma or GED
* Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills.
* Must be available to work all shifts, weekends, and holidays based on business needs.
* B e ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.
* Be able to lift and carry 50 lbs
* Be able to lift, bend, and stand as many as eight hours per day

Store Leader

Job purpose:

The primary purpose of the Store Leader position is to be a profitably lead the day-to-day operations of a Royal Farms store. The ideal candidate for the Royal Farms team would be a person

who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced

environment while maintaining 100% total customer focus and operational excellence.

Duties and responsibilities:

Ensuring that every customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging customers, maintaining outstanding standards,

product knowledge and all other components of customer service

Respond to customer requests in a timely manner

Support and follow all safety and loss prevention initiatives

Building an effective retail team through, training and development; supplying meaningful and timely performance feedback

Implement strategy to maintain operational excellence and consistency in store cleanliness, customer service, food safety, merchandising, and just in time replenishment

Monitor and analyze business processes and results to profitably achieve Royal Farms goals

Adhere to the execution of established Royal Farms rules, policies, procedures, and systems

Ensure the proper execution of all Royal Farms marketing programs

Connect with the community in which we operate to establish positive relationships, development and store success

Keep the Royal Farms brand top of mind in every decision you make about the company

Provide leadership to their retail team members to ensure a pleasant customer service experience.

Respond to customer’s needs

Solicit customer feedback through various communication vehicles

Develop and implement a strategy that will consistently meet the expectations of all customers

Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up Highly effective communication

Ensure the proper execution of all Royal Farms marketing programs

Ensuring the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, etc.)

Resolution oriented in all Employee Relations (ER) activities; provides ER assistance to Store Leaders; is proactive in addressing ER needs

Ensuring the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.)

Complete other tasks as assigned

Qualifications:

The ideal candidate for the Store Leader position will:

Have consistently demonstrated strong leadership skills

Understand that their success is based on the success of their teams, and aspire to make the people around them better than they are

Have strong written, verbal, and interpersonal communication skills

Possess strong supervisory, organizational skills, and basic computer skills

Be able to interact easily with diverse employees

Have at least two (2) to three (3) years restaurant/retail management experience

2 year college degree preferred

High school diploma or GED required

Must be at least 18 years old to be considered for the position

Have thorough knowledge of and be committed to Royal Farms culture and values

Be knowledgeable of and have the ability to use a personal computer

Basic business math and accounting skills, and strong analytical and decision-making skills

Must be able to travel as required

Must be available to work all shifts, weekends, and holidays based on business needs

Direct reports:

Retail team members

Claims Team Leader

Chubb is the worlds largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE:

Supervises and directs the activities of Claims Representatives in the investigation and settlement of claims to assure prompt, efficient and fair claims services.

MAJOR DUTIES & RESPONSIBILITIES:

* Reviews initial notice of claim, determines extent and validity of coverage, and screens for qualification for flow process.
Determines measures to be taken in absence of coverage or questionable cases.

* Assigns work to subordinate Claims Representatives. Determines and delegates settlement authority to Claims Representatives.
Retains higher settlement authority beyond scope of subordinates; may directly settle such cases.

* Supervises investigations, and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement.
* Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary.
* May directly settle claims, depending on office size, territory, and workload.
Evaluates work of subordinate Claims Representatives on open cases, or at periodic intervals.
Provides direction and counsel by identifying areas of improvement needed.
* Ensures proceedings for subrogation or recovery are initiated.

* Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development, and is cognizant of EEO/Affirmative Action Plans.
Participates in salary administration process. Responsible for recruitment and staffing of unit as vacancies occur.

MINIMUM REQUIREMENTS:
* High level of technical claims knowledge and competence as evidenced by a minimum of 7 years claims handling experience in specific line of business (i.e. auto/general liability).

* College degree preferred.
* Ability to plan, organize and implement general business and personnel management practices as evidenced by successful completion of management and technical programs, completion of college level curriculum or equivalent related practical work experience. Knowledge of
Auto/General
Liability cost containment programs and proven account management skills a must.

* Ability to lead change by addressing points of resistance at the team and/or individual level.
The ability to independently evaluate and implement claims management Best practices.
* Demonstrates an understanding of team building theory and the techniques of continuous quality improvement and how they apply to ongoing activities.
* Strong leadership skills including the ability to coach, develop and lead team members towards successful attainment of goals and objectives
* Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
* Strong analytical and problem solving ability.
* Demonstrated ability to provide consistent superior service to customers.
* Act as a role model for the unit or office, taking on the work that others avoid and holding self and others accountable for high personal standards.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.